Posted On: Jul 9, '19
When Fido’s got to go, its not only on the dog owner to be prepared, but the park as well! Mistakes happen and not everyone has a baggie on hand - thats where DogiPot comes in.
Provide park goers with convenient all-in-one Pet Stations to not only keep up with their duty to clean up after their pets - but to offer a proven reminder system to easily encourage owners to pick up after their dogs! Friendly signage, pickup and liner bags, along with attractive Pet Stations to house it all.
DogiPot Junior Bag Dispensers - Clean edges and easy to extract bags make this a functional addition to any post, but it's printed on signage that proves to be an educational reminder to all dog owners. With a 400 bag capacity and bottom locking access panel, it makes maintenance quick, secure, and easy.
DogiPot Litter Pickup Bags - Holding 200 bags per case these litter bags are the perfect combination of strength and environmentally-friendly materials. They’re the right size for pickups, not too large and not too small. Add in their Oxo-Biodegradable material and they’re the perfect refill for DogiPot Dispensers.
With a combination of easy to install replacement bags and attractive pole mounted stations, DogiPot has you - and your spaces - covered when it comes to encouraging responsible dog ownership.
Posted On: Jun 11, '19
With the heat of Summer comes the threat of Forest Fires. The Western regions of Canada go through a yearly danger zone of smoke that affects everyone, but in particular those with respiratory conditions, cardiovascular disease, and children.
The use of an Air Purifier may seem small, but finding the right one with a true HEPA filter can filter out the smoke particles and make your home a safe place to breath. These particles can be incredibly small, in between 0.4 and 0.7 microns which allow them to get themselves deep into your lungs. This also makes Dust Masks unreliable. A HEPA Air Purifier paired with a few small changes to your home is the best bet for keeping your air as breathable as possible.
Get an Air Filter with a true HEPA filter (removing down to 0.3 microns) with an appropriate area of effectiveness for your home or room. Here are some examples of Air Purifiers with varying size ranges:
05-A-1KWP-06-K - 50 sq. Feet
03-A-3KWP-00 - Up to 300 sq. feet.
05-A-1KWP-06 - Up to 1300 sq. feet.
Avoid Ozone or Ionic air purifiers, while they help with general air purification they will not remove the finer Smoke particles.
If you have an Air Conditioner, close off the fresh-air intake to prevent it from bringing in more smoke.
If you must go outside and want a mask to protect yourself in heavy smoke areas, find one that is NIOSH certified and marked N95, N100 or P100. AMRE carries several options of masks, from disposable to reusable silicone with cartridges.
For a look at the current Smoke Forecast and areas that will be affected, you can view a live feed at Firesmoke.Ca. Remember always follow your Provincial Fire Bans, and never leave a flame unsupervised.
Posted On: Jun 4, '19
Adventure Awaits! Incoming hot weather is bringing Summer early and getting into the great outdoors is a true Canadian passion. However, with every exciting outdoor activity comes that little bit of dread: Bug Bites.
A bit of bug spray can help save your outing - but what type works best? Of course there are pump bottles or aerosols, but did you know there are two main contenders for ingredients?
DEET or Picaridin (or KBR 3023, Bayrepel, or icaridin) are the two big players when it comes to protection from not only Mosquitoes, but ticks, black flies, sand flies, no-see-ums, midges and other biting insects!
Lets break down their positive points for each:
DEET - Bug sprays containing DEET have been the most popular option since the 1940’s after being developed for the U.S. Army. Its a synthetic chemical that, depending on its concentration, can provide protection for up to 8 hours (with slow release formulas and 20% or higher concentrations). When properly applied it has no adverse health affects, and has been proven to be the best repellent against Tick bites.
Picaridin - Developed in the 1980s, used in Australia/Europe since 1998 - Picaridin repellents only really broke ground in North America in 2005. It was developed using extract from Piper genus plants (the same plant genus that produces tasty table pepper). It is just as effective against Mosquitoes as DEET and even more so against No-see-ums. Its odourless, non-greasy, and won’t damage synthetic materials or plastics!
And the negatives:
DEET - A greasy feeling on your skin and unpleasant to many smell take points down from the reigning champion of bug sprays. It also has the ability to damage certain synthetic materials (like spandex or vinyl) along with plastics.
Picaridin - Being a newer product in the world, the long-term health affects have yet to be properly studied (if they even exist). They’re also only just growing in popularity, so finding an easily available option in the application type you want may be more difficult.
At the end of the day, whichever type of repellent you use is important to protect yourself from biting insects and potential dangers they carry with them. Check out Insect Repellents from our Vendor of the Month, Doktor Doom today and enjoy your time outdoors - bite free.
Posted On: May 28, '19
Amre Supply carries a variety of hoses to help you upkeep your garden, but how do you choose the right one? Here’s a quick guide to help you decide!
Hoses with this title, like the Swan H-SS5850 hose, are lead-free and crush-proof. They’re lightweight and easy to move around - perfect for filling watering cans, light watering, and sprinklers. Their crush-proof build allow them to stand up to other equipment, so there’s no worry about running over it with a wheelbarrow.
For something with a bit more ‘oomph’ try a Heavy Duty hose like Holland GreenHouse HH58050. It has a 400psi burst rating with brass couplings, making it tough enough to stand up to your hardest jobs. These types of hoses can put up with a lot more use and abuse than lightweight hoses, and feature anti-kinking collars at the faucet. For even more strength, see Holland Greenhouse’s HC34050 - its a step up with a Contractor Grade level.
Hoses like the Swan H-ELSP38050 are perfect for your large garden or hard to reach plantlife! Soaker’s are flexible, use little water, and are lightweight enough to avoid squashing any plants. While they may expand a little, most of their water will be released through small holes along the hose. They let out just enough to water your garden when turned on, and can either be stored away after each use or left out for your convenience! Just remember to cover them with a light layer of mulch to avoid sun damage and bring them in before the fall. Excessive wear or damage to the soaker hose could expand the small holes and release more water than what is needed over time.
After you’ve chosen the right hose, all that’s left are the accessories! Find Spray Nozzles to suit your needs - from single spray pistols to up to 7-pattern exchangers. A great Sprinkler is perfect for getting full coverage of your lawn and larger gardens. And finally, you need a place to keep your equipment up and out of the way. Amre carries Hose Storage options such as metal hangers, wall mounted reels, and reeling carts.
For all your other yardwork needs, check out the Seasonal Section of our Website and in Stores!
Posted On: May 14, '19
BBQs are back!
See below for the first round of Customer Appreciation BBQs and join us for hot dogs and hamburgers, all while meeting representatives from your favourite brands!
Here are some tips for our Customer Appreciation BBQs:
- Check out the welcome table for giveaways as well as our current Catalogues and flyers.
- Join the lineup and snag a burger or hot dog! Condiments and accoutrement won’t be far behind, along with drinks and a place to sit.
- Finished your lunch? Venture around and visit our Vendors! Representatives from some of our largest brands will be present to answer questions and provide some insider tips regarding their products.
- Looking for more? Find Doorbuster deals only available on BBQ days!
Upcoming BBQ Dates:
Edmonton AB (Downtown), Mississauga ON
Scarborough ON, Windsor ON
London ON with Franke / Kindred
Surrey BC with Franke / Kindred & Dyson
Edmonton AB (South) with American Standard & Delta
Posted On: May 7, '19
Now that the snow is gone and the full of Spring is on the horizon, preparing your yard is the perfect weekend project to ensure your Summer backyard BBQs are at their best!
Your lawn is the quickest and easiest way to brighten up your yard, and taking the proper steps to help in its growth is necessary for a full carpet of green!
To start, clearing off all the dead grass, thatch and other debris from your lawn is the best way to get things rolling. Using a Wide Rake will allow you to remove the thatch without damaging the grass below. While this was essential for insulating the grass for the winter, keeping it around throughout the spring can hinder growth and keep fertilizers from reaching the grass roots. This debris makes a great addition to a starting compost as well!
Next comes fertilizer; helping your grass to grow, pre-emergent; for stopping the growth of crabgrass, and a broad-leaf weed killer; to keep dandelions at bay. Fertilizer is best applied using a Spreader to ensure even coverage while a Weed Sprayer is the better option for controlled herbicide application. Hold off on any spot seeding until the end of the season, especially after applying a pre-emergent as the seeds won’t be able to germinate with it in the soil.
After you’ve fertilized - its time to break out the lawn mower! Mowing every 5 days during the first 6 weeks of spring is essential for allowing the roots to take a strong hold in the soil. The stronger the roots, the more luscious the grass!
After the grass is taken care of, its time for the rest. Check your trees and shrubs for damaged or dead branches, use Strong Pruners to remove old growth from perennials, and replace your mulch. (Using a hardwood bark mulch over than ground wood chips, they'll last longer!).
After a good cleaning of your backyard furniture you can stand back and be proud of your beautiful budding yard! For more seasonal necessities see our Seasonal Section! With Hoses, gardening gloves, hoes, shovels, rakes and storage - we can help you prepare for the Summer.
Posted On: Apr 23, '19
Dropping by AMRE for your next service call? Don’t just grab the parts you need! Stock up on the essentials and don’t get left with an empty roll or dirty hands.
From Toilet Tissue to Gloves, AMRE has the accessories to keep you well stocked and supplied for any situation.
Keep your washroom stocked with White Swan 2 Ply Toilet Tissue 10325 - a bulk roll of 36 per case! Grab paper towels in a big pack as well for coverage wherever you need it - White Swan Professional perforated Towel Rolls 01702 are the strength you need when you need it. And for even tougher jobs - check out our extensive selection of Janitorial Supplies! Everything from scrubbers to rags to mops to keep your business running smoothly, on and off the work site!
Don’t get dirty trying to keep clean either - some jobs bring on the grime but you can prevent it with Latex & Vinyl gloves or Rubber & Nitrile gloves for those extra tough jobs. With extra tough 360 coverage and boxes of up to 100, you can keep clean and professional throughout the day.
Talk to an AMRE rep today to discover what we can do for you on the job and off.
Posted On: Apr 2, '19
With the snow finally melting its the perfect time to refresh your home or business! Get ready for the warm weather with our full range of cleaning supplies, from scrubbers to vacuums - Amre has what you need.
Start from the outside in! Look at your door and welcome mats. They’re going to be taking the brunt of Spring’s muddy wet footprints and will be the first introduction to your space! Watch our Clean Care video on floor mats here and see how you can get the most out of your entryway.
Let in the light! Simply cleaning your windows from the Winter grime can let in nearly twice as much light as you would think! Go pro with the AGF Solstice Window Cleaning Starting Kit or keep it simple with a Topsic Telescopic Window Cleaning Kit! The key is to use both a scrubber and a squeegee to get rid of the gunk and wipe it away - streak free.
One of the biggest changes you can make to your home or business is the state of flooring! While this is usually a daily duty, putting in some extra Spring elbow grease will keep them looking great for the rest of the year! For the hardwood floors in your home there’s Bona’s Hardwood Floor Spray Mop Kit featuring their Professional formula in a handy cleaning cartridge. Switch it out for the Hard Surface Cleaner and take care of your Lino and Tile too! For larger areas and store fronts, did you know AMRE carries a great variety of floor machines? From the Betco MotoMop to the Bissell Commercial Grade Carpet Shampooer and Extractor, you can cover all your surfaces in record timing.
Lastly, don’t forget to clean your cleaners! All that hard work builds up the very dust and dirt they’ve been eliminating. Simple Rags and Wipes are perfect for quickly wiping down Vacuums and Autoscrubbers, inspecting the rotator bars for fibres or jammed debris is a great way to improve the life of your machine as well. Clean and change out any filters, as well as wash out any canisters or buckets.
For your Dishwashers, Washers, and more - Find the Appliance Cleaner that fits your needs! Despite running soap and cleaner daily, these appliances are the easiest to miss and the quickest to go if not cared for properly.
Posted On: Mar 26, '19
It's likely that you’ve never looked at your home’s Ducts and wondered if they were properly insulated, but with temperature extremes and fluctuating humidity ranges - having an insulated duct system is incredibly important. Without the proper insulation, temperature changes can cause condensation on the outside of the duct which in turn can cause water drips to cause damage to your home!
Finding the correct ‘R value’ or thickness of insulation for your ducts dependant on their location is the best way to prevent this type of damage. In ‘Conditioned Spaces’, a minimum of R6 insulation is recommended. These spaces are inside the home’s walls, floors, and ceilings.
‘Unconditioned Spaces’ require a recommended minimum of R8 insulation. These are locations such as the garage, exterior walls, or attics. These are more susceptible to extreme temperature changes given that they are not within a typically heated or cooled location.
See our Flexible Insulated Duct Sleeves Category to find the right insulation for your ducting, and protect your home from the inside out!
Posted On: Mar 19, '19
Did you know that Fire Extinguishers aren’t forever? It may come as a shock, but even these powerhouse products require a changeup every now and again to ensure they're always ready for action.
According to National Fire Protection Association (NFPA) standards, rechargeable fire extinguishers such as the Kidde 21008347 Badger Advanced Extinguisher must be recharged every 6 years, while disposable fire extinguishers such as the Kidde 466294 Kitchen/Garage Extinguisher must be replaced every 12 years.
But what’s the difference?
A rechargeable fire extinguisher features a metal head as well as a gauge that reads “Charge / Recharge”. It's essential to check your fire extinguisher’s gauge on a monthly basis in order to ensure it is still charged. If the needle falls into the ‘Recharge’ side - get it recharged immediately.
On the other side, a disposable fire extinguisher features a plastic head and a gauge that displays “Full” or “Empty”. As with the rechargeables, checking your fire extinguisher’s gauge monthly is imperative to ensuring its full functionality in the event of an emergency. As soon as the fire extinguisher shows ‘Empty’, it should be replaced immediately.
You can also refer to your user manual for full instructions on when and where to change your fire extinguisher.
Posted On: Mar 12, '19
Water leaks happen when we least expect it, and often when we aren’t around to notice right away. Water can creep into cracks, carpet, and valuables to cause expensive or even irreplaceable damage. With a water alarm however, you can stop the leak before the damage!
Whether by simple stand up alarms like FBP-01D that lets out an alarm when water contacts it, or go high tech with a sensor that communicates through Wi-Fi! Either option give you the time and warning you need to find and stop the leak at its source.
Set and forget! Just leave your water alarm on a flat surface near the leaking hazard or mount on the wall with a sensor cable and let them do the work. Water Alarms are ever vigilant, and will alert you within minutes of water contact and giving you enough time to react.
Posted On: Mar 5, '19
Have you made the switch over to LED lighting yet? If you need convincing, here are some of the top reasons why in your home or business LED are the way to go!
1. Eco Friendly! Not only are LED light bulbs 100% recyclable, they last on average 35 times longer than a standard halogen bulb. So you aren’t putting three times the amount of bulbs in your local landfill to get three times the length of light!
2. Enormously Efficient! LEDs have a 80-90% efficiency rating which means that, unlike incandescent bulbs, only about 20% of their energy is lost to heat. So in turn, they use less energy to make more light! Saving you cash through your electricity bills AND gaining you cash through Government Rebates.
3. Stylish in any Colour! LEDs aren’t just your classic white bulbs, with different technology increasing by the day - there’s an LED bulb for any lamp. Whether you’re looking for cool light, warm light, or even antique lighting; LEDs have you well lit.
4. Immediate Light Wherever! LEDs aren’t just an eco-friendly pretty face, they’re tougher and more robust than other light bulbs as well! Their sturdy recycled materials stand up to shocks and vibrations, and with no filament there’s no worry of it breaking!
Which also means they’re immediate to light up and won’t be damaged by flicking on and off. Did we mention they also work in harsh weather conditions, like Canadian winters? Whether the freezer is outside or walk-in, LEDs are reliable even in the negatives.
There’s no better time to make the full switch to LED and start saving today! Get a jump on changeouts with this Month’s Vendor of the Month, Standard Lighting! Featuring our 4-Pack LEDs
Posted On: Feb 26, '19
With Winter battling it out with longer days, the potential for rapid melting and freezing is everywhere! Ice is on the rise and we want to help you stay safe on it.
The first step in preventing potentially dangerous slips and falls is getting rid of the ice. Amre Supply carries a variety of Ice Melters and salts, but how can you get the most out of it?
First, your surfaces should be cleared in order to prevent the build up of snow which will render your melter useless. After just 1 inch of snow your surfaces could be hiding spots of ice that can be undetectable to passerbys! Shovelling with a sturdy and ergonomic Snow Shovel is the best way to prevent slippage, and allows for easier application of your melts.
Second, is the ice melt itself! Did you know there are several different chemical make ups? The best ice melts feature a combination of both salt and calcium chloride. Together they react to melt away ice quicker than just salt alone. Most ice melters contain these chemicals and have been engineered to be safe not only for your lawn, but for kids and pets as well! Remember to always check the SDS form when purchasing ice melt in order to ensure the safety of anyone coming in contact however.
Third, when applying ice melt its vital to be aware of how you must move over the ice as well! Here are some tips for walking safely across the ice, without skates!
• Free your hands! It's tempting to keep your hands in some toasty pockets, but having them out and at the ready not only helps you to keep your balance, but will help in a fall as well! Being prepared to protect your head or catch yourself on a nearby support could save you the trauma of a hard fall
• Sticky shoes are safe shoes. Choose a boot or shoe with a wide-heel and rubber or neoprene sole. These will grip better on the ice and provide the necessary traction plastic or leather soles just don’t. You can even get slip on Shoe Spikes to fit over any shoe and turn them from hazard to helpful!
• Fall successfully! In the end if you do fall, be prepared and learn how to land safely! If you feel like you’re going down, lean forward to prevent your head and spin from hitting the pavement. Try to put your thigh or shoulder to the ground rather than any other much more breakable parts like knees, arms, wrists, or necks! A puffy jacket or even hip protectors can go a long way in preventing injury from a fall.
By staying warm, being careful, and acting quickly we'll all get through the last legs of Winter painful slip free!
Posted On: Feb 12, '19
During the winter, we usually think of how our Furnaces are running. Pumping nice warm air into our homes and keeping Jack Frost at bay. But what many people don’t realize is that their Humidifier is just as important!
Here are some of the biggest reasons to keep your Humidifier running throughout the winter season:
Posted On: Feb 5, '19
Cities across Canada have seen a rise in the illegal usage of Methamphetamines, and with it the discarded evidence of such usage has taken to littering the streets. Needles and other sharp drug paraphernalia are being found in parks, on sidewalks, and in public restrooms.
Clean up of these dangerous and usually hidden needles can spell disaster, but with the right equipment it doesn’t have to.
Wearing Puncture or Cut Resistant Gloves such as the Forcefield ‘Samurai’ Stab Armour Gloves or Watson ‘Gridlock’ Gloves can do a great deal in protecting your hands from pokes or stabs, while using a Nipper with a strong grip can eliminate the risk altogether.
While Provincial governments look into safe injection sites, providing Sharps Disposal systems can drastically change the amount of litter left in public washrooms or rest stops.
In the end, if you are pricked by a used needle:
• Ensure the wound bleeds as much as possible
• Flush the injured area with flowing water
• Wash the wound well with soap and warm water
• Go to the Hospital Emergency Room ASAP!
To help keep you and your staff safe, we’re offering special pricing on these essential tools. View our Sharps Cleanup Flyer here for more information.
Posted On: Jan 29, '19
Winter is the most popular time for Rodent Pests to try and turn your comfy home or business into their own personal motel, but Amre is here to help you check them out for good.
Between Snap traps, glue traps, live traps and box traps - there are a lot of options to think about. The first step in becoming pest free is determining how your unwanted guests are getting in. Mice are proficient at finding even the smallest cracks to enter through, so checking the weather stripping under doors, foundation cracks, or even dryer vents may award you with clues.
Once you find out where they’re coming from, the next step is to pick your trap. If you aren’t squeamish, snap traps like the Mini-Rex are extremely effective in stopping mice and rats dead in their tracks. They provide a ‘no-touch’ disposal method. For live captures or for households with children or pets that could set off the Mini-Rex, try the Catchmaster Pro. Able to catch 10-12 mice per setting, this trap can be used with or without a glue board and can be used over and over again!
Now that you have your trap, all you need is bait and a perfect place to set it! Along walls or where there are plenty of droppings are the best locations for traps. Out of the way, but easily found by those they’re intended for. Especially when used with the right bait. The perfect lure is usually found in your home already. The best foods to use include peanut butter, bacon grease mixed with oats, raisins, or soft gumdrop candy.
Rodent proofing your home is the final step, patching those cracks, replacing stripping, and using metal screening within your vents to draw the final line between what's theirs and whats yours! For more information on Canada's mice and rat control, visit Canada.Ca
Posted On: Jan 16, '19
Health Canada Alert: White Rodgers 1st generation Emerson Branded Sensi Thermostats Recalled Due to Fire Hazard.
This recall involves first-generation Emerson branded Sensi Wi-Fi Thermostats that permit remote access from one's smartphone, tablet and PC via a Wi-Fi home network. The affected units have Emerson printed on the front. The thermostats are white with an LCD screen and there are three buttons below the thermostat. Up and down arrow and menu buttons are located to the right of the screen. If your thermostat is branded Sensi on the front instead of Emerson (shown below), then your thermostat is not included in the recall.
A product label containing the model number and date code information is located on the back of the thermostat. Recalled thermostats have model numbers 1F86U-42WF or UP500W, and a date code from 1416 to 1536 indicated on the back. The date code represents the manufacture date from the 16th week of 2014 through the 36th week of 2015.
UPC codes on product packaging are: 786710549335 and 786710549762.
The thermostat can be damaged by household line voltage (120 volts or 240 volts) during service or replacement of a heating or cooling system, posing a fire hazard. As of November 30th, 2018, the company has received no reports of property or product damage in Canada, and no reports of injuries. In the United States, the company has received 8 reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.
Consumers should immediately check their Sensi thermostat to determine if the unit is included in the recall and contact the firm to schedule a free repair or replacement. For click-by-click instructions on how to find out if you're affected, click here
For more information, consumers can contact White-Rodgers customer service by telephone toll-free at 1-888-847-8742 from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday, or online.
Posted On: Jan 14, '19
Ever think about just how many people in your office have touched the same door knob, copy machine, refrigerator, or elevator button? What about what you bring back to your keyboard after going for lunch?
While we often don’t actively think about it, our office spaces and work places are crawling with everything from food poisoning to the flu - but there are a multitude of ways to fight back.
Sure the office equipment may get a quick brush over once in a while by the cleaning crew, but how often is it actually sanitized? Particularly throughout the day when the same “Start” button has been pressed by twenty different people in a rush to get that report in. Specific touch points make this equipment a launching ground of concentrated germs and bacteria, just waiting to take a ride back with you to your desk.
Sanitizing Surface Wipes from Purell or Certainty kept near the printer will not only provide you with an opportunity to clean your hands, but the surface as well! Keeping them nearby is a great reminder to run a quick wipe over the buttons and top surface as well as remind you to be wary of the other surfaces around the workplace.
The Lunch Room
We’ve been taught since pre-school to wash our hands before we eat and for good reason. With the mix of so many different foods being brought into one central location - some even likely to go back and start growing their own - bacterial spreading is rampant. Pair that with a place specific to people putting things in their mouths and you’ve got a hotspot for illness.
Aside from ensuring you’re clearing out spoiled food and messes on the regular, ensuring you aren’t bringing germs from elsewhere in the office helps to control the spread as well. Get started with a Purell Everywhere System Starter Kit Hand Sanitizer Station at the entryway to any lunchroom can significantly improve the status of your lunchroom and won’t undo the hard work anti-bacterial wipes on the tables, fridge, and microwave have done!
You may think your personal desk space would be the cleanest since its yours, but multiple studies found numbers north of 3,000 micro-organisms per square in on your keyboard and over 1,600 bacteria per square inch on your mouse! That’s not even including the desktop, your pens, notebooks, calculators, or even worse - your phone! For a sense of comparison, that’s more than your average toilet seat. Those numbers also multiply exponentially when sharing a desk or computer!
Something as simple as keeping a Personal Hand Sanitizer nearby and using sanitizing wipes can do plenty to bring those numbers down and keep your desk clean. To keep the tops of your desk, phone and monitor clean, look to Certainty Surface and Certainty Screen Wipes.
Finally, the biggest way to avoid illness and germs in the workplace is to wash your hands regularly and to keep your illnesses at home in bed!
Posted On: Oct 30, '18
Our Customer Care Centre is expanding to serve you better! Starting November 4th AMRE Supply will begin new Sunday Hours.
Representatives will be available to provide you with our high quality customer service from 7:00am to 3:30pm MST. We look forward to offering a wider range of service to you, our valuable clients!
Please note that all AMRE Supply locations and warehouses will be maintaining their regular Monday to Saturday hours and will remain closed on Sundays.
Posted On: Jul 23, '18
AMRE Customers Frequently Asked Questions (FAQs)
Have any questions about AMRE and Wolseley and what this means for you and your account? Learn more here or contact our Customer Care Centre at 1-800-661-9891 firstname.lastname@example.org
Will the company be changing names?
AMRE Supply and its branches will continue to operate under the AMRE Supply brand. AMRE Supply will continue to serve customers as they have always done, but will do so as a wholly-owned subsidiary of Wolseley Canada Inc. named AMRE Supply Canada Inc.
Are any branches changing or closing?
Wolseley has no plans to close or combine branches.
Will there be any staff changes in any departments or my customer service representative?
There are no plans to make staffing changes as a result of this announcement. AMRE Supply has a reputation for customer service excellence and that is because of its dedicated team of employees. Customers will continue to receive the same levels of service AMRE has always strived to provide and customers will continue to work with the same AMRE representatives they have always worked with.
Will my pricing or service levels change?
As outlined in the question above, AMRE is focused on providing excellent customer service and customers can expect no changes to service levels. Pricing does not change as a result of the announcement, unless other factors such as the recent US tariffs imposed in June 2018 or other drivers of price changes such—as commodity price changes—have an impact on products’ pricing.
What will be changing that may affect our business relationship?
There are no changes as a result of this announcement that will have an impact on how customers do business with AMRE. Customers can expect to continue to receive the same service levels and customer service excellence that the AMRE team has always delivered.
Will the business history between our companies still remain intact and be considered with discussions or negotiations?
Customers will continue to do business with AMRE as they always have and there is no impact on a customer’s business history when it comes to discussing or negotiating future business.
Will anything change with the website, my log-in or order history?
Customers can expect to continue to conduct their online business with no changes.
Are there going to be any changes to the products I regularly purchase?
AMRE will continue to provide the same broad range of products to its customers that they have always relied on AMRE to deliver.
Does my outstanding balance move over to Wolseley Canada?
No. The only changes customers need to make in their systems as an AMRE customer are as follows:
- New GST/HST tax number;
- Legal entity name change; and
- New bank account information for submitting EFT payments.
This information was sent out to all AMRE customers. If you did not receive this information, please contact your AMRE representative or call our customer care line at 1-800-661-9891.
Who do we make our cheques payable to?
Cheques should be made payable to AMRE Supply Canada Inc.
If I buy from both companies will I get two separate statements or will it be a combined statement?
Customers who purchase from both AMRE and Wolseley will continue to receive separate statements.
Online banking – is there a new company name we have to pay online?
Information was sent out to customers regarding the following changes that they need to make in their systems as an AMRE customer:
- New GST/HST tax number;
- Legal entity name change; and
- New bank account information for submitting EFT payments.
If you did not receive this information, please contact your AMRE representative or call our customer care line at 1-800-661-9891.
Do you still accept payments on account by credit card for our monthly statement?
If customers have their AMRE account by credit card, they can continue to do so.
If I have an account with Wolseley and not with AMRE – do I automatically qualify now for an account with AMRE (and vice versa)?
There is no automatic granting of credit as a result of this announcement. Customers will need to complete a credit application form if they do not currently have an account with AMRE or Wolseley.
Are the payment terms still Net 30 days from date of invoice?
Payment terms do not change as a result of this announcement.
Will I still receive my invoices by email/fax like before? And on the 1st of the month?
Customers will continue to receive their invoices as they currently do and on the 1st of the month.
Can I use my AMRE account to purchase product that Wolseley sells (and vice versa)?
There is no automatic granting of credit as a result of this announcement. Customers will need to complete a credit application form if they do not currently have an account with AMRE or Wolseley. For customers who purchase from both AMRE and Wolseley, they will continue to purchase products separately from each company.
If I have an account with both companies, will the two accounts be combined as one and will I have an increased credit limit?
For customers who purchase from both AMRE and Wolseley, they will continue to purchase products separately from each company, receive separate statements and follow their current credit limits.
Who do I call if I have a problem with my AMRE account / Wolseley account?
Customers should continue to contact their AMRE or Wolseley representative with any questions or concerns about their account.
Posted On: Jul 3, '18
BURLINGTON, Ont. – Kevin Fancey, President of Wolseley Canada Inc. (“Wolseley”) today announced the acquisition of AMRE Supply Company Limited (“AMRE”), a market leading supplier of plumbing, HVAC, appliance, electrical and property maintenance parts, equipment and supplies required by tradespeople, homeowners, service contractors and professional property operators.
Headquartered in Edmonton and celebrating 50 years in business in 2018, AMRE has 12 “Property Performance Centre” locations across Canada in Richmond, Surrey, Edmonton, Calgary, Saskatoon, Winnipeg, London, Windsor, Hamilton, Mississauga and Scarborough.
With the acquisition, over 200 AMRE employees will join Wolseley. AMRE president, Doug Swane, will join Wolseley as divisional president, AMRE Supply, and will lead the business while it continues to deliver exceptional service, the products customers require in stock and ‘easy to do business’ transaction processes. AMRE and its branches will continue to operate under the “AMRE Supply” brand for the foreseeable future.
“This is a fantastic opportunity for AMRE to build on its 50 years in business,” said Swane. “Wolseley is a leading distributor in Canada with a vast distribution network of over 220 locations across the country, which will enable us to expand our market reach and product offerings. Wolseley represents an excellent fit for all aspects of AMRE’s business, including a company culture with similar values and guiding principles. We have a great team of people, led by a committed leadership team, and I am very proud of where our history has brought us to today.”
“AMRE’s success is the result of three generations of dedication to its customers, and over that time has developed an outstanding reputation in the marketplace for its customer service excellence. This acquisition strongly aligns with Wolseley’s strategic imperatives, especially our focus on delivering exceptional customer value,” said Fancey. “AMRE’s innovative multichannel approach, exceptional e-commerce platform and success in the markets they serve were key reasons that we saw this acquisition as highly complementary to our business. We are very excited to leverage each other’s strengths.”
About Wolseley Canada
Wolseley Canada (www.wolseleyinc.ca) is a market leader in the wholesale distribution of plumbing, heating, ventilation, air conditioning, refrigeration, waterworks, fire protection, pipes, valves and fittings and industrial products. With its head office in Burlington, Ontario, the company has approximately 2,500 employees and over 220 locations coast to coast. Wolseley’s team of sales and service specialists, an industry-leading e-business platform and relationships with the best vendors and brands in the business, make Wolseley the professional’s choice across the country. Wolseley is also committed to being a good corporate citizen, while building and sustaining valuable community partnerships. Since 2004 Wolseley has been a national sponsor of Special Olympics Canada, and has donated more than $3.1 million through corporate sponsorship and employee fundraising. Wolseley is also an active supporter of Habitat for Humanity.
Wolseley Canada’s parent company, Ferguson plc (www.fergusonplc.com) is the world's largest trade distributor of plumbing and heating products and a leading supplier of building materials. Ferguson plc is listed on the London Stock Exchange (LSE: FERG) and on the FTSE 100 index of listed companies.
About AMRE Supply
Founded as an appliance parts wholesaler in 1968 by Walter Swane, who was later joined by his son Ron, AMRE Supply (www.amresupply.com) dedicated itself to stocking “original factory specified” parts and products to ensure its clients received the parts engineered specifically for their equipment. Over the course of five decades, AMRE remained a proudly Canadian, family- owned and operated business that expanded its operations into five provinces, while continually expanding its product offerings and establishing a market-leading e-commerce site shipping anywhere in Canada within 48 hours and featuring over 50,000 items with accompanying rich content, including technical information, instructions, instructional repair videos and digital catalogues.
Deborah Roberts, Communications Manager