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Wolseley Canada Inc. acquires market leader AMRE Supply Company Limited with 12 locations across Canada





Learn more about the exciting acquisition!

Posted On: Jul 3, '18

BURLINGTON, Ont. – Kevin Fancey, President of Wolseley Canada Inc. (“Wolseley”) today announced the acquisition of AMRE Supply Company Limited (“AMRE”), a market leading supplier of plumbing, HVAC, appliance, electrical and property maintenance parts, equipment and supplies required by tradespeople, homeowners, service contractors and professional property operators.

Headquartered in Edmonton and celebrating 50 years in business in 2018, AMRE has 12 “Property Performance Centre” locations across Canada in Richmond, Surrey, Edmonton, Calgary, Saskatoon, Winnipeg, London, Windsor, Hamilton, Mississauga and Scarborough.

With the acquisition, over 200 AMRE employees will join Wolseley. AMRE president, Doug Swane, will join Wolseley as divisional president, AMRE Supply, and will lead the business while it continues to deliver exceptional service, the products customers require in stock and ‘easy to do business’ transaction processes. AMRE and its branches will continue to operate under the “AMRE Supply” brand for the foreseeable future.

“This is a fantastic opportunity for AMRE to build on its 50 years in business,” said Swane. “Wolseley is a leading distributor in Canada with a vast distribution network of over 220 locations across the country, which will enable us to expand our market reach and product offerings. Wolseley represents an excellent fit for all aspects of AMRE’s business, including a company culture with similar values and guiding principles. We have a great team of people, led by a committed leadership team, and I am very proud of where our history has brought us to today.”

“AMRE’s success is the result of three generations of dedication to its customers, and over that time has developed an outstanding reputation in the marketplace for its customer service excellence. This acquisition strongly aligns with Wolseley’s strategic imperatives, especially our focus on delivering exceptional customer value,” said Fancey. “AMRE’s innovative multichannel approach, exceptional e-commerce platform and success in the markets they serve were key reasons that we saw this acquisition as highly complementary to our business. We are very excited to leverage each other’s strengths.”

About Wolseley Canada

Wolseley Canada (www.wolseleyinc.ca) is a market leader in the wholesale distribution of plumbing, heating, ventilation, air conditioning, refrigeration, waterworks, fire protection, pipes, valves and fittings and industrial products. With its head office in Burlington, Ontario, the company has approximately 2,500 employees and over 220 locations coast to coast. Wolseley’s team of sales and service specialists, an industry-leading e-business platform and relationships with the best vendors and brands in the business, make Wolseley the professional’s choice across the country. Wolseley is also committed to being a good corporate citizen, while building and sustaining valuable community partnerships. Since 2004 Wolseley has been a national sponsor of Special Olympics Canada, and has donated more than $3.1 million through corporate sponsorship and employee fundraising. Wolseley is also an active supporter of Habitat for Humanity.

Wolseley Canada’s parent company, Ferguson plc (www.fergusonplc.com) is the world's largest trade distributor of plumbing and heating products and a leading supplier of building materials. Ferguson plc is listed on the London Stock Exchange (LSE: FERG) and on the FTSE 100 index of listed companies.

About AMRE Supply

Founded as an appliance parts wholesaler in 1968 by Walter Swane, who was later joined by his son Ron, AMRE Supply (www.amresupply.com) dedicated itself to stocking “original factory specified” parts and products to ensure its clients received the parts engineered specifically for their equipment. Over the course of five decades, AMRE remained a proudly Canadian, family- owned and operated business that expanded its operations into five provinces, while continually expanding its product offerings and establishing a market-leading e-commerce site shipping anywhere in Canada within 48 hours and featuring over 50,000 items with accompanying rich content, including technical information, instructions, instructional repair videos and digital catalogues.

Contacts:

Deborah Roberts, Communications Manager

deborah.roberts@wolseleyinc.ca
(905) 315-3247

Our Annual Customer Appreciation BBQs are back! Find your local branch here!



AMREs Annual Customer Appreciation BBQs

Posted On: Jul 16, '18

Our Annual Customer Appreciation BBQs are back!

From 11:30 to 1:00pm join your local AMRE team for some delicious food and beverages! Burgers, hot dogs, corn on the cob, desserts, refreshments, and more!

Our amazing vendors will be back in full force with new products, fun prizes, and giveaways. Keep watching for what vendors will be joining this year!

Winnipeg - Thursday, August 30

Edmonton South - Thursday, September 6

Saskatoon - Friday, September 7

Richmond - Thursday, September 13

Calgary - Thursday, September 13

Scarborough - Thursday, September 13

Mississauga - Thursday, September 13

Windsor - Thursday, September 13

Hamilton - Wednesday, September 19

London - Wednesday, September 19

Surrey - Thursday September 20

Edmonton DT - Thursday, September 20

We look forward to seeing you!

AMRE Customers Frequently Asked Questions (FAQs)



Have questions about AMRE and Wolseley? Learn more ...

Posted On: Jul 23, '18

AMRE Customers Frequently Asked Questions (FAQs)
Have any questions about AMRE and Wolseley and what this means for you and your account? Learn more here or contact our Customer Care Centre at 1-800-661-9891 customercare@amresupply.com

Will the company be changing names?
AMRE Supply and its branches will continue to operate under the AMRE Supply brand. AMRE Supply will continue to serve customers as they have always done, but will do so as a wholly-owned subsidiary of Wolseley Canada Inc. named AMRE Supply Canada Inc.

Are any branches changing or closing?
Wolseley has no plans to close or combine branches.

Will there be any staff changes in any departments or my customer service representative?
There are no plans to make staffing changes as a result of this announcement. AMRE Supply has a reputation for customer service excellence and that is because of its dedicated team of employees. Customers will continue to receive the same levels of service AMRE has always strived to provide and customers will continue to work with the same AMRE representatives they have always worked with.

Will my pricing or service levels change?
As outlined in the question above, AMRE is focused on providing excellent customer service and customers can expect no changes to service levels. Pricing does not change as a result of the announcement, unless other factors such as the recent US tariffs imposed in June 2018 or other drivers of price changes such—as commodity price changes—have an impact on products’ pricing.

What will be changing that may affect our business relationship?
There are no changes as a result of this announcement that will have an impact on how customers do business with AMRE. Customers can expect to continue to receive the same service levels and customer service excellence that the AMRE team has always delivered.

Will the business history between our companies still remain intact and be considered with discussions or negotiations?
Customers will continue to do business with AMRE as they always have and there is no impact on a customer’s business history when it comes to discussing or negotiating future business.

Will anything change with the website, my log-in or order history?
Customers can expect to continue to conduct their online business with no changes.

Are there going to be any changes to the products I regularly purchase?
AMRE will continue to provide the same broad range of products to its customers that they have always relied on AMRE to deliver.

Does my outstanding balance move over to Wolseley Canada?
No. The only changes customers need to make in their systems as an AMRE customer are as follows:
- New GST/HST tax number;
- Legal entity name change; and
- New bank account information for submitting EFT payments.

This information was sent out to all AMRE customers. If you did not receive this information, please contact your AMRE representative or call our customer care line at 1-800-661-9891.

Who do we make our cheques payable to?
Cheques should be made payable to AMRE Supply Canada Inc.

If I buy from both companies will I get two separate statements or will it be a combined statement?
Customers who purchase from both AMRE and Wolseley will continue to receive separate statements.

Online banking – is there a new company name we have to pay online?
Information was sent out to customers regarding the following changes that they need to make in their systems as an AMRE customer:
- New GST/HST tax number;
- Legal entity name change; and
- New bank account information for submitting EFT payments.

If you did not receive this information, please contact your AMRE representative or call our customer care line at 1-800-661-9891.

Do you still accept payments on account by credit card for our monthly statement?
If customers have their AMRE account by credit card, they can continue to do so.

If I have an account with Wolseley and not with AMRE – do I automatically qualify now for an account with AMRE (and vice versa)?
There is no automatic granting of credit as a result of this announcement. Customers will need to complete a credit application form if they do not currently have an account with AMRE or Wolseley.

Are the payment terms still Net 30 days from date of invoice?
Payment terms do not change as a result of this announcement.

Will I still receive my invoices by email/fax like before? And on the 1st of the month?
Customers will continue to receive their invoices as they currently do and on the 1st of the month.

Can I use my AMRE account to purchase product that Wolseley sells (and vice versa)?
There is no automatic granting of credit as a result of this announcement. Customers will need to complete a credit application form if they do not currently have an account with AMRE or Wolseley. For customers who purchase from both AMRE and Wolseley, they will continue to purchase products separately from each company.

If I have an account with both companies, will the two accounts be combined as one and will I have an increased credit limit?
For customers who purchase from both AMRE and Wolseley, they will continue to purchase products separately from each company, receive separate statements and follow their current credit limits.

Who do I call if I have a problem with my AMRE account / Wolseley account?
Customers should continue to contact their AMRE or Wolseley representative with any questions or concerns about their account.

 

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